Return & Refund Policy

Last Updated: June 2026

At Crimson Vintage, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• The item must be returned with original tags and packaging, when applicable.

• Proof of purchase or order confirmation is required.

• The item must not show signs of use, damage, washing, or alteration.

Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards

• Final sale or clearance items

• Personalized or custom-made products

• Items damaged through misuse or improper care

Return Process

To initiate a return, please contact our customer support team before sending any item back.

Contact Information:

Store Name: Crimson Vintage

Phone: +1 580-585-1699
E-mail: support@crimsonvintage.shop

Address: 406 E Main St, Norman, OK 73071, United States

Please include your order number and the reason for your return request.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used during checkout.

Please allow 7 business days for the refund to appear in your account after approval, depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

We may request photos of the item and packaging to assist with the review process.

If the issue is confirmed, we will provide a replacement, exchange, or refund as appropriate.

Exchanges

Exchanges are available for eligible items, subject to product availability.

Please contact customer support to arrange an exchange.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Crimson Vintage will cover the return shipping costs.

For all other approved returns, customers may be responsible for return shipping costs unless otherwise stated.

Processing Time

Return requests are typically reviewed within 1-3 business days.

Approved refunds are processed promptly after inspection of the returned item.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Store Name: Crimson Vintage

Phone: +1 580-585-1699
E-mail: support@crimsonvintage.shop

Address: 406 E Main St, Norman, OK 73071, United States